International Journal of Social Science and Community Service

Socialization of Organic Waste Processing Using Composter Drum at SMAN 67 Jakarta

Sungkono Sungkono — 2025-02-06

Waste is a form of problem that needs to be managed and carried out in an integrated manner from upstream to downstream so as not to cause environmental pollution. As part of the AdiwiyataSchool, SMAN 67 Jakarta has several working groups (pokja) including the Wast e Pokja, CompostPokja, and Hydroponic Pokja. However, the available solid compost fertilizer production facilities have not been optimally utilized and the working groups that are run have not run according totheir goals. The aim of this PKM activity is to educate students on the significance of converting waste into useful products, enhance the skills of teachers and students in making compost fertilizers, and support the Adiwiyata School program at SMAN 67 Jakarta. The target of thisactivity is the teachers and students of SMAN 67 Jakarta, especially those who are members of theCompost Pokja. The PKM implementation method consists of four stages: (1) Survey and analysis of partner needs, (2) Lecture-based material delivery, (3) Hands-on practice in processing organic waste into solid and liquid compost fertilizers, and (4) Evaluation based on participants' understanding of the material. The results of this PKM activity are as follows: (1) Participants' knowledge of waste processing into higher-value derivative products improved, as evidenced by an increase in pre-test and post-test scores from 79.45 to 85.04; (2) Participants developed skills in producing solid and liquid compost fertilizer for integration into the work program; (3) A composter drum was donated to SMAN 67 Jakarta to support its Adiwiyata School program.

Implementation of Customer Relationship Management (CRM) in SME

Rodhiah Rodhiah — 2025-02-08

Customer Relationship Management (CRM) is a strategy and technology used by companies to manage and strengthen relationships with customers. Customer Relationship Management (CRM) utilizes customer data and information to understand their needs and preferences. Hence, companies can provide better services, increase customer satisfaction, and achieve long-term business success. The business is engaged in the culinary field and is located in Batam. Currently, the business is facing challenges in implementing Customer Relationship Management. The purpose of this activity is to assist the business in improving its understanding of the implementation of Customer Relationship Management and its ability to compete. The method used was CRM-related training on how the business interacts with its customers. The training was conducted online. Through this activity, it is hoped that the problems faced by the business can be overcome.

Systematic Journal Review: A Study of Workplace Incivility in Indonesia

Deni Gustiawan — 2025-02-08

This paper examines the impact of workplace incivility on employee job satisfaction and commitment in Indonesian organizations. This study uses a Systematic Journal Review (SJR) design with a descriptive qualitative approach to integrate and analyze findings from various scientific articles related to the relationship between workplace incivility, job satisfaction, and employee commitment in Indonesia, with data collected through literature searches from trusted databases and analyzed thematically. The results of the study indicate that workplace incivility has a negative impact on employee job satisfaction and commitment. Behaviors such as insults, discrimination, and unfair treatment can reduce productivity, increase stress, and reduce employee well-being. To address these issues, an inclusive approach and support from responsive leadership are essential in creating a healthy and productive work environment.

Counseling for Mothers on the Importance of Deworming Toddlers at Posyandu Lavenda, Kenali Besar Community Health Center, Jambi City

Indah Mastikana — 2025-03-17

Soil-Transmitted Helminths (STH), commonly known as intestinal worms, are infections caused by helminths transmitted through contaminated soil. Factors contributing to STH include poor hygiene, non-compliance with deworming treatment, inadequate sanitation, and limited knowledge about STH. In Indonesia, helminth infections remain a significant public health issue, with prevalence rates ranging from 2.5% to 62%. According to the 2021 Indonesia Nutritional Status Survey by the Ministry of Health, the proportion of toddlers suffering from helminth infections is approximately 2.8%. The World Health Organization recommends periodic treatment (deworming or preventive chemotherapy) without prior individual diagnosis for all at-risk individuals in endemic areas. This activity aims to enhance community knowledge and to treat and prevent helminth infections caused by roundworms, hookworms, whipworms, and pinworms, which can impede children's growth at Posyandu Lavenda, Kenali Besar Community Health Center, Jambi City. The results indicated that all participants were highly enthusiastic and engaged during the counseling sessions, and local healthcare workers were very proactive in implementing preventive measures against helminth infections in children as early as possible.

Increasing Quality of Reciting Al-Qur’an by Using Ummi Method: Community Assistance & Empowering Al-Ihsan Mosque for Dhuafa

Agus Eko Cahyono — 2025-03-18

This study examines the implementation of the Ummi method in learning Al-Qur’an at Al-Ihsan Mosque, Malang, and its role in community empowerment. The Ummi method, known for its structured and systematic approach, enhances reading accuracy and comprehension of Tajwid among the congregation. The findings reveal that the application of this method has significantly improved participants' Quranic reading skills through direct instruction, repetition, and affectionate teaching. Furthermore, Al-Ihsan Mosque has played a vital role in empowering the underprivileged through the effective management of infaq funds, scholarship programs, and basic needs assistance. However, challenges such as limited teaching space and the need for professional human resource management hinder the effectiveness of these initiatives. To optimize the impact, it is recommended to increase learning facilities, strengthen community collaborations, and establish objective assessment tools for aid distribution. Strengthening youth involvement and professional fund management will further enhance the sustainability of these programs, ensuring that community empowerment efforts are both impactful and equitable.